Evaluating QoS in Dynamic Virtual Machine Migration: A Multi-Class Queuing Model for Edge-Cloud Systems

The efficient migration of virtual machines (VMs) is critical for optimizing resource management, ensuring service continuity, and enhancing resiliency in cloud and edge computing environments, particularly as 6G networks demand higher reliability and lower latency. This study addresses the challenges of dynamically balancing server loads while minimizing downtime and migration costs under stochastic task arrivals and variable processing times. We propose a queuing theory-based model employing continuous-time Markov chains (CTMCs) to capture the interplay between VM migration decisions, server resource constraints, and task processing dynamics. The model incorporates two migration policies—one minimizing projected post-migration server utilization and another prioritizing current utilization—to evaluate their impact on system performance. The numerical results show that the blocking probability for the first VM for Policy 1 is 2.1% times lower than for Policy 2 and the same metric for the second VM is 4.7%. The average server’s resource utilization increased up to 11.96%. The framework’s adaptability to diverse server–VM configurations and stochastic demands demonstrates its applicability to real-world cloud systems. These results highlight predictive resource allocation’s role in dynamic environments. Furthermore, the study lays the groundwork for extending this framework to multi-access edge computing (MEC) environments, which are integral to 6G networks. © 2025 Elsevier B.V., All rights reserved.